Traveller tips

Packing and preparation

Whether you are a seasoned business traveller or heading out on your first trip there are a number of new factors to consider when preparing to travel. This includes understanding the rules and regulations of your destination, knowing what you might need to bring on your trip that wasn’t necessary before, and ensuring you are armed with the tools that will enable you to keep up to date and in-touch while on the road.

Your travel team can assist in helping you understand the travel restrictions currently in place when traveling locally or abroad. IATA also provide a summary of international restrictions. Keep in mind that even if you have an existing visa to travel to a destination it may no longer be valid so be sure to discuss this with your travel consultant.

Traveller checklist

Now, more than ever, it's important to be well prepared before embarking on a trip. From researching visas and checking the latest security updates to understanding exactly what your insurance covers, we know there's a lot to consider.

Use our handy traveller checklist as a guide to understanding the rules and regulations, required documents and items to take with you, so that you're ready to hit the road!

Download checklist

Where to get a COVID-19 test?

A key part of travelling right now is COVID-19 tests, whether it's pre-departure tests or testing upon arrival. We've put together a resource of where to find a
COVID-19 test for travel near you.

Where to get a COVID-19 test

Travel safe with Our mobile app

Our mobile apps are your pocket travel assistant. Each brand's app is designed to carry you through every step of your travel journey as a support system and helpful advisor. Thanks to our partnership with Crisis 24 intelligence, the apps will send you security notifications that are relevant to your itinerary. Plus, you can share your location and notify your company that you are safe.

Duty of care features:

Real-time notifications combining GPS (with permission) and the traveller's itinerary
Notifications broken down by Warning or Critical alerts together with expert recommendations
“Report I’m safe” capabilities
Access to the emergency contact details of your company’s travel risk management provider, for example, InternationalSOS or WorldAware

Download Sam Download FCM Mobile App

1. IF YOU’RE UNWELL, DON’T TRAVEL

With the outbreak of COVID-19, we’ve become more aware of viruses and their incubation periods; regular flu having 2 days and COVID-19 estimated to be 14 days. With that in mind, it’s important to understand that if you are feeling unwell you shouldn’t travel. Even if you feel that it’s just the beginning of something or the tail end of a bad cold. It’s best to not travel and risk spreading a virus to multiple people you may come into contact with.
2. COVER UP

Cover your mouth and nose with a tissue when you cough, and sneeze into your elbow if you don't have a tissue to hand. Ensure you wear a facemask to protect your fellow travellers and go home as soon as possible if you begin to feel sick while at work. Face coverings are mandatory at all North American airports and aircraft departing from them. Make sure you check the rules at your departure, transit and destination airport beforehand.
3. CLEAN UP

While many airlines are very hygienic and have upped their cleaning, there is no guarantee that every surface will get the full treatment. So carry antibacterial wipes to clean your seat armrest, tray table, seat-back pocket, air vent, seat touch screen, headrest and window blind. The same advice is sensible for other items frequently used by travellers, such as hotel television remote controls. Also make sure to clean your hands after travelling on shuttles or taxis, holding handrails and using lifts. Getting pocket sized antibacterial wipes or sanitiser can be easy to pack in your hand luggage, however, TSA and CATSA both allow one bottle of hand sanitiser up to 355 ml/12 ounces in size.
4. KEEP VACCINATIONS UP-TO-DATE
5. STAY UP-TO-DATE WITH TRAVEL ADVICE