From touchless check-in kiosks to empty middle seats, air travel post-COVID will look very different. Whether you’re flying domestically or going on a long-haul trip, we understand that even the most frequent flyer will have questions and want to know what to expect.
We’ve answered some of the most frequently asked ones below, and you can check the latest airline alerts at any time here. Rules and regulations will vary by airline, airport and country, so if you’re looking for a particular airline or airport’s polices, simply click on the links below.

- Q: What can I expect at check-in?
- Q: What is the airport like past security?
- Q: Do I need to wear a mask while at the airport?
- Q: Are restaurants and shops open at the airport?
- Q: Are social distancing measures in place at the gate and during boarding?
- Q: Will I still be able to access the airport lounges?
What measures are airports taking?
Since the outbreak of COVID, airports across the region have put measures in place to ensure the health and safety of both travellers and employees. Whilst these will vary by airport, you can expect to see stringent cleaning processes, social distancing rules and for many, compulsory face coverings. Some airports are also trialling temperature screenings, for example O.R. Tambo International, and many airports have also altered their departure terminals.
These measures will vary by airport and by country, so make sure you check the websites of your departure, transit and destination airports for their latest guidance. For updates from key airports in the region simply click on the links below.