Traveller tips

A.    Many hotel chains have implemented contactless check-in/check-out measures, and some have keyless room entry to ensure guests have as small amount of time in public areas as possible. These measures will vary by chain so please check the hotel links below or reach out to your travel expert for more information. 

For most hotels you can expect to see front desk staff wearing personal protective equipment such as face masks and gloves, and physical distancing in the reception area to ensure the check-in process is as safe as possible
 

A.    Across the board you can expect to see hotels implementing stringent cleanings measures. These will vary by hotel chain but could include reinforced cleaning of high-touch points in rooms, electrostatic sprayers, the use of ultraviolet light instruments and air purifiers. Some hotels are also ensuring guest rooms are not entered for 24-72 hours after check-out. These measures will vary by chain so use the links below for more information on specific hotel chains. 

A.    Across the board you can expect to see hotels implementing stringent cleanings measures, which will vary by hotel chain. Many have also set up cleaning stations in high traffic areas with hand sanitiser and/ or disinfecting wipes, and are implementing physical distancing in public areas.   

A.    Many hotels have had to change their Food & Beverage process to meet quarantine rules around dining. If they are unable to provide room service, they should be able to provide a grab and go option. These measures will vary by chain so to determine exactly what is available please check the hotel links below or reach out to your travel expert for more information.

A.    Like many businesses, many hotels have gone into “hibernation”. Once demand is expected to return, they will be able to quickly reopen although potentially at a decreased capacity.  Some hotels are in a better position than others based on location, brand, cash reserves and staffing decisions during COVID-19.